Luca Ciarlini

Luca Ciarlini, Senior Associate

A former Senior Vice-President with Alitalia, Luca Ciarlini has more than 20 years experience in senior airline management, covering key areas such as network planning and scheduling; production co-ordination and integration; flight and ground operations control and management; and customer service and marketing. His last position with Alitalia, before joining Nyras in 2006, was SVP Quality & Passenger Service, where he was responsible for delivery and quality control of both in-flight and ground customer service, including the management of 4,300 cabin crew members. Luca had previously been SVP Operations, responsible (with a budget of 1.5 billion euros) for managing Alitalia’s airports network; line maintenance and engineering; air traffic management; flight deck and cabin crew rostering; flight scheduling; and fleet planning. He was notably responsible for developing the network architecture for the airline’s Fiumicino and Linate hubs and for re-designing Alitalia’s global network to incoporate the new Malpensa airport.

Prior to his career with Alitalia, Luca was with Mobil Oil Italy and the Parmenide Consultancy. He holds a degree ‘summa cum laude’ in Mechanical Engineering from the University of Rome (La Sapienza) and from George Washington University, USA. He is fluent in Italian and English, with conversational French and German.